Platform Advisories

Below is a list of known issues on different social media platforms that impact accessibility. If you find a social media accessibility issue that should be added to this page, please contact Accessible Social directly.

It should also be noted that several platforms—including Facebook, Instagram, Threads, and Twitter/X—have rolled back their diversity, equity, and inclusion programs or made policy changes that negatively impact marginalized groups including the disabled community.

Facebook

  • Facebook posts scheduled with custom image descriptions in Meta Business Suite occasionally do not get published with their custom image descriptions.
  • There is no way to add image descriptions to Stories on Facebook.
  • There is no way to add image descriptions to ads created on Facebook.
  • Suggested hashtags on Facebook appear in all lowercase.

Instagram

  • Instagram posts scheduled with custom image descriptions in Meta Business Suite do not get published with their custom image descriptions.
  • There is no way to add image descriptions to Stories on Instagram.
  • Suggested hashtags on Instagram appear in all lowercase.

LinkedIn

  • Information added to the alt text field on LinkedIn posts with multiple images does not get published with the post via the desktop.
  • Suggested hashtags on LinkedIn appear in all lowercase.
  • There is no alt text field for images added to post comments.

Threads

  • The option to see a visible alt text badge is only available on mobile.
  • There is no in-app captioning option for videos on Threads.
  • There is no setting to reduce motion on Threads.
  • There is no way to prevent GIFs or videos from auto-playing on Threads.
  • There is no setting to adjust font size or color contrast on Threads.

Twitter/X

  • Tweets longer than 280 characters require a "show more" cut. The "show more" cut cannot be detected by some assistive devices in the feed.
  • API restriction has resulted in the deactivation of several accessibility bots.
  • Closed captions do not show up on videos in the Twitter/X Android app.
  • There is a glitch on the Twitter/X Android app where the visible alt text badge does not show up for some users.
  • There is no way to add image descriptions to ads created on Twitter.
  • Twitter/X no longer shows headlines or excerpts for links in tweets, and some assistive devices are unable to describe the link or provided open graph image beyond saying, "link, image".